Shipping & Returns
About Shipping
ZFaucets can ship the order to your house for many countries in the world. Such as USA ,Canada ,Australia,New Zealand, Puerto Rico,UK, Germany ,France, Italy,Spain, Austria ,Sweden ,Switzerland,Portugal,Hungary ,Netherlands ,Belgium and total 29 European countries, you can find your country when you are making the order, if not, then we cannot ship the order to your country for the moment.
Once we get your order,we will ship it out in 3 business days, then you can get your package at home in about 3-7 days. you also will get the tracking number with email after we sending it out. Usually we will ship your order via DHL,TNT, Fedex ,EMS and so on. there is no charge for your shipping,except you only buy one of the Accessories.
About Returns
If you want to return the products to us with no reason in 30 days ,you will get your full refund of the original payment. meanwhile the products must be in the conditions : 1.resalable state; 2. no scratches; 3.not be installed; 4. no missing any part of the products; 5. the original manufacturer’s box and packaging must be completed and clean. you must pay the return shipping by yourself if there are not defective products. you can contact our company as soon as possible if there is anything wrong with your products.